Get Expert HelpWhen You Need It
Our team of ranch management experts is here to help you succeed. Fast response times, knowledgeable staff, and personalized support for every customer.
How to Reach Us
Choose the method that works best for you
Phone
Live Chat
Emergency Support
Specialized Support
Get connected to the right expert for faster, more accurate help
Choose Your Department
General Inquiries
Questions about our products, services, or general information
Sales & Pricing
Product demos, pricing questions, and purchase inquiries
Technical Support
Software issues, account problems, and technical assistance
Setup & Training
Implementation assistance, training, and getting started help
Partnerships
Integration partnerships, reseller inquiries, and business development
Media & Press
Press inquiries, media kits, and interview requests
General Inquiries
Expected response time: 2 hours
Common Questions
Quick answers to frequently asked questions
How quickly can I get started?
Most customers are up and running within 24-48 hours. We provide guided setup and can migrate your existing data during the implementation process.
Do you offer custom pricing for large operations?
Yes! We offer volume discounts and custom enterprise packages for operations with 500+ animals or multiple ranch locations. Contact our sales team for a custom quote.
What support is included with my plan?
All plans include email support, online documentation, and video tutorials. Professional+ plans include priority phone support and dedicated account management.
Can you integrate with our existing systems?
Yes, we offer API integrations and can work with your existing accounting software, veterinary systems, and other ranch management tools. Contact us to discuss your specific needs.
Critical Issues?
For urgent technical problems affecting your ranch operations, our emergency support team is available 24/7.
Available 24/7 for current customers • Average response time: 5 minutes